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Auto Delivery

What does Auto Delivery entail?

Auto Delivery is a convenient service that allows you to schedule recurring orders with us. Simply select your pet's preferred food, treats, medications, and more, and they will be delivered to your doorstep at regular intervals, leaving you ha-free.

There are several advantages to using Auto Delivery. You no longer need to remember to restock on essential items, as it automatically applies any ongoing sales and discounts, making it a hassle-free option for you.

For more information about our Auto Delivery service, feel free to explore the details here.

What are the steps to receive a 10% discount on my initial Auto Delivery order?

To avail a 10% discount on your first Auto Delivery purchase, follow these steps: Start by visiting your cart. Then, select the items you wish to receive on a recurring basis, and you'll save 10% on those items. Once you've made your selections, proceed to complete your order. That's all there is to it!

What options do I have for selecting the delivery frequency?

You can choose from various Auto Delivery frequencies, ranging from every 2 weeks to as long as 12 months. If you need a weekly delivery option, kindly get in touch with our customer service team, and we will be happy to accommodate your request.

Can I set up multiple Auto Delivery frequencies?

Certainly! Many of our customers opt for multiple frequencies since pet supplies may not always need to be replenished at the same intervals.

To create another Auto Delivery frequency, add the new item to your cart, and select Auto Delivery. Set the desired frequency and proceed to checkout.

If you wish to schedule an Auto Delivery for a later date, please get in touch with our customer service team, and we'll be glad to assist you with the arrangement.

How can I determine the appropriate frequency for my Auto Delivery?

We have three useful tips to help you find the right frequency:

If you have previously placed orders with us, check your order history. This will provide an accurate record of how often you have purchased specific products for your pets.

During the checkout process, most of our products come with a recommended frequency. You can try this suggested frequency, and if you find the need to adjust your next order, it's simple to modify the frequency at that time.

Feel free to ask one of our support agents for assistance! They are experienced in estimating personalized frequencies. You can reach out to us via live chat, phone, or email for guidance.

When can I expect my payment to be processed for my upcoming Auto-delivery?

You will receive a reminder email one week before your next order is scheduled, and another notification when your payment is processed. Rest assured, we will keep you informed throughout the process until your order is delivered to your doorstep!

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